I had an amazing stay at this hotel. The staff were incredibly friendly and went above and beyond to make sure my stay was memorable. They even picked me up from the bus station when I arrived! The traditional breakfast and dinner included in the room price were absolutely delicious and beautifully presented. The hotel also had both indoor and outdoor onsen, which I thoroughly enjoyed. The location, nestled in the mountains about 75 minutes away from the city, provided a serene and peaceful atmosphere. the cleanliness, hotel facilities, transportation, and the helpfulness of the staff were exceptional.

No issues.

The hotel is located in a peaceful and serene setting up in the mountains, away from the hustle and bustle of the city. the rooms are traditional and cozy, providing an authentic experience. Guests can enjoy the beautiful view of the surrounding nature from their room. the staff is friendly and helpful, providing excellent service. the breakfast and dinner provided are delicious and well-presented, showcasing the quality of the food.

The hotel is quite far from the city center, making transportation to and from the hotel inconvenient for those without a car.

This hotel offers great value for money and is located in a stunning mountain setting. The staff are incredibly friendly and accommodating, despite the language barrier. The rooms have large windows and a lovely sitting area, providing breathtaking views of the surroundings. Additionally, the traditional breakfast and dinner served here are delicious and offer a unique dining experience.

All aspects of our stay were satisfactory; nothing to improve.

Very accommodating staff. Great food and service. Beautiful view of fields and mountains. Short drive to Shinhotaka Ropeway

No negatives from this place

The hotel offered a fantastic traditional Japanese experience. The ryokan rooms were cozy and comfortable, and the outdoor onsen was a real treat. What really stood out were the friendly and helpful staff, always going out of their way to make us feel at home. Another bonus was the food - beautifully presented and delicious, we looked forward to every meal.

The hotel was located quite far from the town, and getting there required a bus ride of over an hour. This made it difficult to fully enjoy the area and experience the famous Spring Festival night parade.

We enjoyed our romantic escape at this hotel. the highlight of our stay was the warm and accommodating staff. They helped us with everything we needed despite the language barrier. the room had a lovely view of the surrounding fields and snow-capped mountains. It was also a short drive to nearby attractions.

There were limited food options, and we couldn't manage to book a room with half board. We wished the onsen had longer operating hours as we missed out on a morning soak.